Navigator console · GEN-Sample Memory Clinic · Brooklyn, NY
Good morning, Priya
36 active enrollments. 10 need a touch today · 2 past the 90-day cadence.
Respite utilization
72%
Caseload avg
Q1 billable contacts
284
87% of target
AI reviews
2
Awaiting approval
Caseload
| Recipient | Tier | Last contact | Status | Home visit |
|---|---|---|---|---|
GEN-Margaret-Arespite 88% | Mod | yesterday | Due today | done |
GEN-Eleanor-Bstrain | High | 3 days ago | Due today | due |
GEN-Helen-Dfall risk | Mod-High | 9 days ago | Due today | done |
GEN-Gerald-Gstrainno 90-day | High | 98 days ago | Overdue | done |
GEN-Walter-I | Mod-High | 2 days ago | Due today | done |
GEN-Arthur-M | Mod | 7 days ago | Due today | done |
GEN-Agnes-Rno 90-day | Mod-High | 95 days ago | Overdue | done |
GEN-Stanley-Ustrain | High | 2 days ago | Due today | due |
GEN-Raymond-Wrespite 88% | Mod-High | 6 days ago | Due today | done |
GEN-Norman-AG | Mod-High | 5 days ago | Due today | done |
Q1 2026 DCMP billing
Monthly DCMP run — idempotent, CMS-1500 aligned
- Billable contacts
- 284
- G0550 (intake)
- 14
- G0553 (ongoing)
- 248
- G0556 (caregiver ed)
- 22
- Attestations on file
- 32 / 32
Re-running the export is idempotent — unchanged rows are skipped, new ones append.
Respite utilization
Year-to-date, per GAF-adjusted cap
Active alerts
- GEN-Gerald-G — 98 days since last contact. Past the GUIDE 90-day minimum. Auto-flagged overdue.
- GEN-Eleanor-B — Zarit rose 4 points since last assessment. Home visit recommended.
- GEN-Margaret-A — Respite spending at 88% of plan year cap. 33 days remaining.
- GEN-Agnes-R — 95-day contact gap. Missing Q1 assessment.
That's the navigator side.
Every contact log, plan update, and SOAP approval is written to an append-only audit log. Every PHI read is tracked. Escalations route to a human — on-call overnight and weekends. Nothing is self-service for the family without a navigator's involvement.
What Sarah sees as a result
When Priya approves the visit-prep brief and logs the contact, Sarah's Today card updates to: "Margaret has a doctor's visit Tuesday at 2:00 PM. Read the one-page brief before you go." One sentence. From a named human. Nothing else on screen.